By all accounts this is a pretty standard Holiday Inn. The facilities were nice enough. There was a pool that was being readily enjoyed by many guests. But the big thing - and it really is a big thing - is that when we realized that we had left our favorite stuffy at the hotel, the whole staff mobilized to make sure that he got home to us safely. He even got to help work the front desk checking in customers for the few extra days that he stayed in Horse Cave. We're thrilled to be reunited and can't say enough good things about the staff at Holiday Inn Express Horse Cave who helped to make sure that Moo could travel safely through the mail so our bedtimes feel safe again.
Ryan
April 2024
The pool was actually heated and felt great
Austin
Januari 2024
Very close to Kentucky Down Under
Kristina
Agustus 2024
The pool and hot tub were very nice and heated! Staff were helpful and customer service was great! Bed could have been more comfortable! Room was clean! Breakfast was free and decent! It was easy to find and to get to. We had to drive to all attractions and caves--we did 6 caves in the area and Mammoth National Park! Nearby restaurants were easy to find and staff gave us some really good recommendations, but a little bit of a distance away from hotel. If I had to plan this again I would stay in the next town over right off of the interstate ! Eat at the Watermill or Two Broke Girls and the Mexican place! Yum!
Lisa
Juli 2023
Your staff including Holly behind the desk 12/29 and the woman behind the desk 12/30 (her name escapes me) were excellent and why any of my marks are excellent. They are two woman who exemplify pride in their work and who show passion for who they work for. In addition, I cannot fail to mention the kindness and excellent customer service of all the staff who I encountered while staying at your hotel at the ending of 2023.
Marlena
Desember 2023
The staff was very kind and helpful. Room and main lobby were clean! The beds were so comfortable and the pillows were AMAZING. Lots of options with the included breakfast. We loved watching the pancake machine.
Ashley
Maret 2024
It was a great time. Clean and modern. Staff was friendly and went above and beyond to make our stay great.
Allen
November 2024
After driving from Arkansas, visiting the Corvette Museum, and Mammoth Cave National Park, this hotel was much needed for a good night’s sleep. The following morning we were well-rested for our drive to Tennessee.
Claire
Juli 2024
The rooms were spacious and the layout was great!
Nicholas
Juni 2024
Clean facilities, inside and out. Friendly staffing, lots of smiles from management down to housekeeping. Breakfast was delicious! Loved the heated, indoor pool. Complementary coffee was always hot!
John
Mei 2024